Permanent recruitment — Bilingual customer service agent (remote)
You hire directly, on your own payroll, in Canada or in another country where we have a written agreement. We find, check and present candidates. Nothing to pay unless you hire.
Sector: Remote and professional services · NOC 2021 64409
The role
Main duties
- Answer customers by phone, chat and email, in French and English
- Resolve requests and log every case
- Meet the client’s response times and quality standards
Usual requirements
Spoken and written French and English; reliable home workstation and internet.
Remote work and countries
Remote, hybrid or on site, as the employer decides. The candidate must already be authorized to work in the job’s country; we promise no visa or sponsorship.
Pay and fees
Pay depends on the country and the employer: we publish no figure without a source. Our fee follows our published scale, calculated on the base annual salary offered, payable only if you hire. See the fee scale.
How we recruit
Anonymous profiles first, with the candidate’s written consent; references and work authorization checked before any presentation; signed agreement and job order before any profile is sent.