Trust centre

1. What we will never do

• Ask a candidate for money
• Ask for a SIN, banking details or ID during recruitment
• Send a file to an employer without your consent for that employer
• Sell your information
• Decide about you solely by an automated system
• Recruit temporary foreign workers
• Call you: we work online only

2. Policies

• Privacy
• Cookies
• Terms of use
• Legal notice
• Accessibility

3. Your privacy rights

• Access
• Correction
• Deletion
• Portability
• De-indexing
• Human review
• Complaint

4. Security and fraud

• Anti-fraud notice
• Report a vulnerability (security.txt)
• Unsubscribe

5. Agreements and documents

• Document centre
• Services agreement (employers)
• Agency agreement
• Versions and fingerprints

6. Complaints procedure

1. Write to us describing the situation. 2. Written acknowledgement within 1 business day. 3. Reasoned answer no later than 30 days after the complaint. 4. If not satisfied, you may contact the competent public body (linked in each policy).

Questions about this topic

Write to entrepontsmontreal@gmail.com or send a WhatsApp message (416-254-4071). Online only, no calls. Written answer within 1 business day.

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